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House Rules

House Rules

Guidelines for a harmonious community living experience

At WeStay, we believe in creating a respectful, comfortable, and friendly environment for all our residents. Our house rules are designed to ensure everyone enjoys their stay while respecting the community space and fellow residents.

These guidelines help maintain our properties and ensure a positive experience for everyone. Thank you for your cooperation in following these rules.

Community Living

  • Noise Control

    Observe quiet hours between 10:00 PM and 8:00 AM. Keep noise at a reasonable level at all times, respecting that others may be working or resting.

  • Guests Policy

    Visitors are welcome between 8:00 AM and 10:00 PM. Overnight guests must be registered with management in advance and are limited to 3 nights per month. You are responsible for your guests' behavior.

  • Respectful Communication

    Be courteous and respectful in all interactions with fellow residents, staff, and neighbors. Address conflicts calmly and constructively.

  • Privacy

    Respect the privacy and personal space of other residents. Do not enter another resident's room without explicit permission.

Property Care

  • Cleanliness

    Keep your room and shared spaces clean and tidy. Clean up after yourself in all common areas, especially the kitchen and bathrooms.

  • Waste Disposal

    Properly segregate waste according to building guidelines. Dispose of trash regularly in designated areas and not in sinks or toilets.

  • Room Modifications

    No permanent alterations to rooms are permitted without prior approval. Use only removable, non-damaging methods to decorate your space.

  • Damage Reporting

    Report any damages or maintenance issues promptly through our resident portal or to the property manager. You may be responsible for damages caused by negligence.

Safety & Security

  • Building Access

    Do not share building access cards or keys. Do not prop open security doors or gates. Ensure doors and windows are properly secured.

  • Fire Safety

    Familiarize yourself with fire evacuation routes. Do not tamper with smoke detectors or fire equipment. No open flames, candles, or incense are permitted in rooms.

  • Prohibited Items

    The following items are not allowed on the premises: illegal substances, weapons, unauthorized pets, hazardous materials, and unregistered electrical appliances.

  • Emergency Situations

    In case of emergency, call the appropriate emergency services first, then notify property management as soon as possible.

Shared Facilities

  • Kitchen Use

    Clean all dishes, utensils, and cooking equipment immediately after use. Label your food items in shared storage spaces. Do not leave cooking unattended.

  • Laundry Facilities

    Remove your laundry promptly when cycles are complete. Follow posted guidelines for machine operation. Report any issues with equipment.

  • Common Areas

    Return furniture to its original position. Shared spaces are for all residents' enjoyment, so be mindful of time spent in high-demand areas.

  • Bookable Facilities

    Meeting rooms, entertainment spaces, and other bookable facilities must be reserved in advance through our portal. Cancel bookings you cannot use to allow others access.

Additional Policies

  • Smoking Policy

    All our properties are non-smoking facilities. Smoking (including e-cigarettes and vaping) is only permitted in designated outdoor areas, if available.

  • Pet Policy

    Pets are not permitted in most of our properties. Select pet-friendly locations may allow certain pets with prior approval and additional fees.

  • Internet Usage

    Shared internet is provided for reasonable personal use. Do not use excessive bandwidth or engage in illegal downloading activities.

  • Mail & Deliveries

    Mail is sorted by building management. Collect your parcels promptly when notified. WeStay is not responsible for lost or damaged mail or packages.

Rule Enforcement & Consequences

We strive to maintain a positive community atmosphere through mutual respect rather than strict enforcement. However, persistent or serious violations of house rules may result in the following:

  1. Verbal Warning: For minor first-time infractions
  2. Written Warning: For repeated minor infractions or moderate violations
  3. Meeting with Management: To discuss ongoing issues and create an improvement plan
  4. Financial Penalties: May apply for damages or violations requiring additional services
  5. Termination of Tenancy: For severe or persistent violations that impact community safety or wellbeing

Our house rules exist to create a harmonious living environment for everyone.
Thank you for your cooperation in maintaining our community standards.

Have Questions About Our House Rules?

Our team is available to answer any questions about our house rules and community guidelines. We're here to ensure your living experience is comfortable and enjoyable.

Contact Us View FAQ