Privacy Policy

At WeStay, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically, and information from third parties:

1.1 Information You Provide

• Personal identification information (name, email address, phone number, etc.)
• Communication preferences and booking history
• Payment and billing information
• Profile information, including preferences and interests
• Any other information you provide when communicating with us

1.2 Information Collected Automatically

• Usage data (pages visited, time spent on pages)
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing bookings and providing our services
• Communicating with you about your booking and stay
• Improving and personalizing our services
• Sending promotional materials and updates with your consent
• Analyzing usage trends and optimizing our website
• Ensuring the security and integrity of our platform
• Complying with legal obligations

3. Disclosure of Your Information

We may share your personal information with:

• Service providers who perform services on our behalf
• Building management and property partners as necessary for your accommodation
• Business partners with your consent
• Legal authorities when required by law
• In connection with a business transaction such as a merger or acquisition

We do not sell or rent your personal information to third parties for marketing purposes.

4. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data in certain circumstances
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information in the "Contact Us" section.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider:

• The amount, nature, and sensitivity of the information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Legal requirements

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information receives adequate protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: